Frequently Asked Questions
Starting Services
I’m not a current customer, how do I become one?
Schedule a strategy call with us here or fill out the contact form
What types of companies can you serve?
E-Commerce, agencies, and other digital businesses.
Do I need quickbooks to work with Fully Accountable?
No, but you are required to have some kind of accounting software. Our experts will help you set something up, but you are responsible for the cost of the software.
Can you work with my current accountant?
Absolutely! We customize your package to fit the needs of your company.
How long does onboarding take?
The full onboarding process takes 60 days. You will receive your first report 30 days into your service.
How do I know who my accountant is?
You will be introduced to your personal accountant during the onboarding process. This will be your dedicated point of contact throughout the life of your service.
How can I communicate with my team?
Communications are tailored to fit your needs! Our teams use Slack, Skype, phone calls, texts, and emails to communicate with clients. You can expect a response within a business day.
Pricing
What are your pricing packages?
You can view our packages here. You can schedule a strategy call with one of our experts to help you put together a package that’s right for you and your business.
How do I know which pricing plan is right for me?
Your strategy call with our experts will match you to the best plan for your needs. Schedule a call now.
When will I be billed?
You will be billed a flat fee on a monthly recurring basis.
Am I locked into a contract? Can I switch or cancel anytime?
You will never be locked into a contract. You can cancel at any time with 30 days notice provided.
Can I change which plan I am on?
Yes, with 30 days notice.
Why Choose Fully Accountable?
What functions can you outsource?
- eCommerce Accounting
- Outsourced CFO
- Merger & Acquisition Advisory
- Strategic Tax Planning
- Data Analytics
Why should I outsource?
You will be able to focus on what you do best when your finances are in order. Outsourcing accounting services is a smart move that can help businesses like yours run more smoothly, reduce tax liabilities and poor practices while accessing constructive feedback from an expert team who knows how important it is for companies’ success!
For more reasons to outsource, check out our blog
What Is Different About eCommerce Accounting?
Every industry comes with its unique challenges for accounting. eCommerce accounting has some distinct differences between traditional accounting procedures. The most notable differences between eCommerce accounting come down to the complex sales tax nexus for online sales, shipping and inventory challenges, and the issues arising from international sales.
Will outsourcing my accounting department save me money?
Yes, outsourcing is more cost-effective than a full-time, salaried position.
What’s the difference between outsourced accounting and an outsourced CFO?
An outsourced accounting team will handle the key functions needed for your accounting and finance needs while an outsourced CFO will go one step further, providing you with knowledge above and beyond basic accounting services. Not sure if you need an outsourced CFO? Check out our article: What is the role of a CFO.
What Is the Difference Between a Controller and a CFO?
The difference between a controller and a CFO is that a controller acts as the head of your accounting procedure and prepares your financial reports and statements. They might also issue compliance audits, monitor internal controls, participate in the budgeting process, and analyze financial data. At some companies, financial controllers might be involved in selecting software or technology involved in your financial infrastructure.
On the other hand, CFOs are the senior executives responsible for managing the financial strategies for a company. This position involves tracking cash flow and capital procurement. They analyze your financial structure and create operations that facilitate sustainable growth. Essentially, they act as financial consultant and treasurer.
For more information, check out our blog
What platforms do you work with?
- Amazon
- A2X
- Big Commerce
- Clickbank
- Click Funnels
- Magento
- Quickbooks
- Shopify
- WooCommerce and many more!
Do you handle inventory?
Yes, we help our clients record and balance their inventory for financial reporting. We also provide reconciliation services, so you can rest assured that all of your records are up to date!
Do you handle sales tax?
We do offer tax services to our clients that are also enrolled in our accounting and/or stats services at an additional cost.
Due to each tax return requiring different preparation, we quote each return differently depending on the amount of work required to prepare.
Do you support international businesses?
[Ask Mollie/R] We can perform all accounting functions you may need except for taxes.
Who owns/manages my accounts?
You always own/manage your accounts, you just grant access for Fully Accountable to provide you service.
Why is bookkeeping for consumer/retail unique?
The challenges faced by online retailers and consumer companies can be challenging to manage. They often have complex selling channels, large transaction volumes that affect your books financially. It’s important to care for them properly with a bookkeeper who has experience in this industry.
