Frequently Asked Questions
Am I locked into a contract? Can I switch or cancel plans at any time?
At Fully Accountable, we never lock you into a contract. You can change or cancel your service at any time.
Do I need Quickbooks to work with Fully Accountable?
No, you are not required to use Quickbooks in order to work with us. Our accountants have certifications in multiple bookkeeping software solutions.
How do I know who my accountant is and how do I contact them?
Please call 1-877-330-9401 and we will connect you with your primary accountant.
How do I log in to my Daily Stats and Accounting information?
We’re still integrating our accounting system and striving to provide you the best experience for tracking your data. You will be emailed logins as soon as access is available.
I’m not a current customer, how do I become one?
Please contact us by calling 1-877-330-9401 or by filing out our support form.
I’m thinking of signing up for your services, what information do you need from me in order to start my 30-Day review?
Reach out to us and let us know you’re interested in becoming a Fully Accountable client. Once you’ve been contacted by one of our representatives, they will assess your business and ask for things like standard bank information, your business information, if you have multiple businesses and your primary contact person for each business.
When will I be billed?
Here at Fully Accountable, we work on a monthly retainer basis. At the beginning of each month, you’ll be billed in advance for that month’s services.
Who controls the money and makes the decisions?
You are always in control of your money and decision-making. We’ll give you the information and guidance you need to make good business decisions, but in the end it’s your business and you’re in control!
What platforms do you work with?
We work with many eCommerce accounting softwares and platforms including:
- QuickBooks Online
- Big Cartel
- and many more.
What functions can we outsource?
- Cash Flow Analysis
- Merchant Services
- Accounts Payable
- Key Performance Indicator Measurement
- Daily Stats
- Financial Planning
- Tax Expense Plans
- Tax Reposition
- Tax Reduction Strategies
- Systems Assessments & Development
- Reconciliation of your accounts
- Cash Flow Management Support
- Price Modeling and Business Growth Planning and Reporting
Don’t see something you’d like to outsource regarding your Ecommerce accounting and finance needs? Contact us and we can see if it’s something we offer!
Why outsource accounting services?
Download this complete guide to Navigating Why and When You Should Outsource Your Accounting.
How to outsource accounting services
Schedule a call with our financial experts, we listen and learn about your company, then we will provide a recommended strategy tailors to your business needs. For more information refer to our How We Work page.
Why is outsourced payroll popular among employers?
Outsourcing your payroll is popular because it is often cheaper. It saves time and relieves the administrative burden for employers.
How much does it cost to outsource accounting?
The cost to outsource your accounting varies depending on the size of your business and the depth of services your business requires. We build custom packages to fit your exact needs. Refer to our pricing page for more information: https://fullyaccountable.com/pricing/
What’s the difference between outsourced accounting and outsourced CFO?
- CFO is more holistic solution – true back office solution
- An Outsourced Accounting team will handle the key functions needed for your accounting and finance needs while an Outsourced CFO will go a step ahead providing you with information which is way above the knowledge of basic accounting services. Not sure if you need an outsourced CFO or not? Check out this article: https://fullyaccountable.com/hire-cfo/
What are your pricing and packages / what is the pricing structure?
We offer 3 different levels, they are Your Bookkeeper, Your Team, and Your CFO. Learn more on our pricing page here.
How to I get a job at fully accountable?
We look for proactive superstars who are dedicated to help empower digital businesses and join our team of fun, enthusiastic, and innovative, hard-working leaders. Think you have what it takes? Visit our Careers page to see our available positions and for more information on how to apply.
How do I know if I am the right fit for fully accountable?
You are an eCommerce or digital business making 1 million dollars in revenue or more annually. If you want more details on the qualifications, give us a call!
How do I get billed?
Do I have a dedicated point of contact or several?
Yes depending on the type of services you have , you have
Will you do my tax return?
Yes in most cases.
Is outsource accounting cheaper?
Yes, outsourcing is cost less than hiring a full-time salaried employee.
Can my bill increase without notification
No. As your business needs change, our team will advise you of any modifications that need to be made to our existing pricing structure to ensure continued efficiency and continued growth for your company.